FAQ

General FAQ

General FAQ

To help you prepare for your consultation with Dr Crook, we've compiled a comprehensive list of frequently asked questions. Please do not hesitate to contact us if you require any additional information.

1What is the role of a Neurosurgeon?
Neurosurgeons treat nervous system problems by assessing, diagnosing and performing surgery. They treat the brain, spinal cord and the peripheral nerve system, which can affect any part of the body.
2Why should I see a Neurosurgeon?

If you have symptoms and signs of a neurological condition that can be corrected with surgery, which may include, but not limited to:

  • Pain, sensory changes or weakness from a compressed nerve in your neck and arms, back and legs or wrist and hands.
  • Headaches caused by raised pressure within you brain or other brain disorders
  • Any other condition that your General Practitioner, Neurologist or Physician believes could be treated by a Neurosurgeon.
3How do I prepare for an appointment with Dr Crook?

Consultations are by appointment only. Please contact the Practice to make an appointment.

Your appointment will be confirmed with you one or two days before the appointment either telephonically or via SMS.

On the day of the appointment, please arrive 15 minutes early in order to complete the necessary paperwork.

Please bring your medical aid card (if applicable) and I.D.

Consultations are generally between 15 to 30 minutes long, however, if further investigations are necessary, this could be considerably longer, please allow provision for this.

4Is a referral necessary?

No, direct appointments can be made by patients, however, certain medical aids require a referral from a G.P, please make sure of this before the consultation date.

It is advisable to consult with your G.P prior to making an appointment so as to ensure you are treated by the correct speciality

5What is your billing policy?

Dr Crook is contracted with most medical aids, and therefore, consultation fees will most likely be billed directly to the medical aid. However, often funds are depleted or there is an exclusion on the respective medical aid, in this case, the patient will be liable for the consultation fee. You will be informed of the exact amount prior to your appointment either telephonically or via SMS.